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Privacy Policy

Hear Link (referred to as “we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you use the Hear Link website (the “Website”).

By using the Website, you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use the Website.

Information We Collect

Personal Information

When you interact with the Website, we may collect personal information that you voluntarily provide to us, including but not limited to:

  • Your name
  • Email address
  • Phone number
  • Address (if provided for any physical mailings or requests)
  • Information you provide in contact forms or via email
  • User-generated content, such as forum posts and comments

Non-Personal Information

We may also automatically collect non-personal information about your use of the Website, including:

  • Internet Protocol (IP) address
  • Browser type and version
  • Pages you visit on the Website
  • Date and time of your visit
  • Referring/exit pages
  • Clickstream data
  • Demographic information (if provided by your device)

How We Use Your Information

We use the information we collect for various purposes, including but not limited to:

  • Providing you with the information, products, or services you request
  • Responding to your inquiries and requests
  • Improving the content and functionality of the Website
  • Analyzing user trends and preferences
  • Sending you relevant updates and communications
  • Preventing fraud and enhancing security
  • Complying with legal obligations

Cookies and Tracking Technologies

The Website may use cookies and similar tracking technologies to enhance your user experience. These technologies help us collect and store information about your preferences, navigation patterns, and other details. You can manage your cookie preferences through your browser settings.

Third-Party Disclosure

We do not sell, trade, or transfer your personal information to third parties without your consent. However, we may share your information with trusted third-party service providers who assist us in operating the Website and providing services to you. These third parties are contractually obligated to keep your information confidential and secure.

Data Security

We take reasonable measures to protect the security of your personal information. However, no data transmission or storage system is completely secure. We cannot guarantee the security of your information, and we are not responsible for any unauthorized access, disclosure, or use of your information.

Children’s Privacy

The Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13 years of age. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will promptly delete that information.

Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights or if you have any questions or concerns about your privacy, please contact us at contact@hearlink.com.au.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this Privacy Policy periodically. Your continued use of the Website after any changes to this Privacy Policy will constitute your acceptance of those changes.